DVDonline.com.au understands that you as a precious customer concern about how your privacy is used and shared. We protect your trust that we will do so carefully and sensibly. We hope that you will take the time to read this policy, which explains what information we collect from you and how we use that information. By using our website or by purchasing our products or services, you agree to be bound by this policy.
DVDonline.com.au gives you access to a broad range of information about your account and your interactions with DVDonline.com.au for the limited purpose of viewing and, in certain cases, updating that information.
Please check back frequently, as this policy may change from time to time.
What Personal Information about you does DVDonline.com.au gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at DVDonline.com.au, also improve our products and services as well as to help us administer our website and diagnose technical problems. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Here are the types of information we gather.
You can order products, review products or otherwise express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, and fax number, date of birth, and information about your interests in and use of various products, programs, and services.
We do not collect credit card information.
When you purchase voucher for your friends or other people from DVDonline.com.au. Thus, you might enter a person's name as well as e-mail address to send a voucher, and if you order a gift online and want it sent directly to your friend, you might submit your friends name and address.
Only persons who have joined our membership with the requested personally identifiable information will be able to order products. We also collect certain non-personally identifiable information when you visit many of our Web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name of your Internet service provider (e.g., America Online, Earthlink).
DVDonline.com.au receives and stores certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses DVDonline.com.au. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalised experience at DVDonline.com.au if we cannot recognize you, we want you to be aware that these tools exist.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from DVDonline.com.au if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your E-Mail Notification under My Account.
Cookies and Other Technical Information
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and storage of items in your Shopping Cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of DVDonline.com.au's coolest features, and we recommend that you leave them turned on.
We send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also monitor your use of our sites. If you choose to furnish the site with personally identifiable information, this information can be stored in or linked to other data stored in the cookies.
How Secure Is Information About Me?
To protect against the loss, misuse, and alteration of the information under our control we have implemented security measures at this website. When you place orders or access your account information, a secure server is employed.
We do not store any credit card information on this website. When confirming an order, we securely encrypt and transmit the entire order information to PayPal for processing. Please read PayPal terms and conditions for further information.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
DVDonline.com.au will not share your personal information with third parties unless you have consented to the disclosure or the disclosure is necessary to:
- Comply with the law or with legal process, or with requests from law enforcement authorities;
- Protect and defend our rights and property;
- Protect our customers or users from misuse or unauthorized use of the DVDonline.com.au website; or
- Protect the personal safety or property of our customers or the public.
DVDonline.com.au may provide aggregate statistics about our customers, sales, traffic patterns, and related website information to third parties, but these statistics will not include any personally identifying information. Put simply, while we will not tell our business partners that a particular individual bought a particular product, we may, for example, tell them how many customers within certain demographic groups bought certain products.
What about Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Children Privacy / Customer under 18
DVDonline.com.au does not sell products for purchase by children. If you are under 18, you may use DVDonline.com.au only with the involvement of a parent or guardian.
How to contact us?
PO Box K81
Haymarket, NSW 1240